Delivery & Shipping Info
Original Duckhead ships internationally, with the vast majority of countries available for delivery.
Working days are Monday - Friday, with the exception of British Bank Holidays. Orders are not shipped at weekends.
Please contact email@example.com if you have any questions or queries regarding delivery.
Free domestic delivery for bundles of two umbrellas or more. For anything else a flat fee of £2.99 will be charged. Transit time 2-5 working days from dispatch.
All UK orders will be despatched by Royal Mail Tracked 48, unless it is a large order weighing more than 2kg which will be sent via a courier service. The Royal Mail 48 service indicates delivery within 2 working days but please note this is not guaranteed.
International & EU
Free international shipping if you buy three umbrellas or more. For anything else a flat fee of £10 will be charged.
Your order will be shipped by Royal Mail 10-14 business days transit time.
Within the EU, orders will be shipped on a DDP basis (Delivery Duties Paid). The final price shown at checkout will reflect your countries tax rate and any duty applicable (over Euro 150). You should not be liable for any other duties or taxes upon delivery. Your order will be delivered to your requested address with no additional paperwork or payments required.
EU COUNTRIES: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
For all other overseas orders will be despatched with our nominated courier. Estimated lead times are indicated at checkout. Please be aware that you will be liable to pay any import duty that is levied against your order upon receiving the goods to your shipping destination. The duty and/or import tax is charged to you by the government of your shipping destination. The price you will pay at checkout is not inclusive of any tax/import duty.
US customers: Please be aware that orders over $800USD excluding shipping are subject to import taxes. We advise familiarising yourself with US tax law if your order is above this value.
Please be aware that due to the current evolving situation in Ukraine, unfortunately we are at present unable to send parcels to either Ukraine or Russia as per our couriers updates. Sorry for any inconvenience caused to our customers.