Careers

Are you passionate about sustainability and making a positive impact on the environment? Join our team at Original Duckhead and be a part of our mission to provide eco-friendly accessories to the world. We are currently hiring for various positions and would love to hear from you.

Job Title: Inventory Coordinator
Location: Clapham, London (Office-based)
Employment Type: Full-time, 5 days per week, 9am-6pm
Reports to: Supply Manager

About the Role
We are seeking an organized and analytically-minded Inventory Coordinator to oversee and optimize our inventory across multiple regions, working closely with our third-party logistics (3PL) partners in the EU, USA, and UK. Based in our Clapham, London office, this role is essential in ensuring smooth fulfillment operations and accurate stock availability on our websites. The ideal candidate will be proficient in Excel and have experience with Shopify, Cin7
Core, and Inventory Planner (knowledge of these platforms is a plus). Reporting to the Supply Manager, you will play a key role in maintaining optimal stock levels, coordinating order fulfilment, and driving efficient inventory management across our multi-region operations.

Key Responsibilities
● Inventory Management & Control
○ Monitor and manage inventory levels across multiple regions, ensuring data
accuracy, consistency, and timely updates in our systems.
○ Ensure accurate stock availability on our websites based on real-time inventory
movements, collaborating closely with 3PL partners to prevent stockouts or
overstock.
○ Coordinate with 3PL partners to guarantee efficient and timely order fulfillment,
proactively identifying and resolving any discrepancies.

● Order Fulfillment Oversight
○ Ensure all customer orders are fulfilled efficiently and accurately by our 3PL
partners, troubleshooting and addressing any fulfillment delays or issues.
○ Maintain close communication with 3PL teams in the EU, USA, and UK to
optimize the fulfillment process, supporting on-time delivery and customer
satisfaction.

● Demand Forecasting & Analysis
○ Collaborate with the Supply Manager to develop inventory forecasting models
based on historical data, market trends, and upcoming promotions, adjusting
stock levels as needed.
○ Regularly analyze inventory metrics and reports to identify trends, anticipate
demand, and prevent stock imbalances.
● Vendor & 3PL Relationship Management
○ Serve as the primary contact for 3PL providers, managing relationships to ensure
high service standards and resolving issues effectively.

○ Conduct regular reviews with 3PL partners to optimize inventory flow, discuss
performance metrics, and implement process improvements as needed.

● Data Management & Reporting
○ Maintain and update inventory records using Excel, Shopify, Cin7 Core, and
Inventory Planner (proficiency in Excel is required; familiarity with Shopify, Cin7
Core, and Inventory Planner is a plus).
○ Generate, analyze, and present inventory reports on KPIs like stock accuracy,
service levels, stock turn, and website stock availability.
○ Collaborate with internal teams, including Sales, Customer Service, and Finance,
to align inventory availability with demand and forecast needs.

● Process Improvement & Optimization
○ Identify and implement best practices for inventory tracking, reporting, and
reconciling with 3PL partners to improve accuracy and reduce lead times.
○ Work proactively to streamline ordering processes, optimize reorder points, and
minimize inventory holding costs.

Key Requirements
● Experience & Qualifications
○ Proven experience in inventory management, supply chain, or logistics within a
multi-region or multi-3PL setup.
○ Strong proficiency in Excel is required; experience with Shopify, Cin7 Core, and
Inventory Planner is highly advantageous.
○ Demonstrated experience in working closely with 3PL providers and managing
outsourced logistics.
● Skills & Competencies
○ Excellent analytical skills, especially in inventory management and demand
forecasting.
○ Strong organizational abilities with meticulous attention to detail and the ability to
manage multiple priorities.
○ Excellent communication and relationship-building skills to work effectively with
both external 3PL partners and internal teams.
○ Ability to work independently with a proactive, solutions-focused mindset.
● Additional Requirements
○ Based in or able to commute to Clapham, London, 5 days per week.
○ In-depth understanding of inventory principles, fulfillment, and stock management
best practices.

Why Join Us?
This role offers an exciting opportunity to contribute to a dynamic, growing company with a strong focus on operational excellence and customer satisfaction. You’ll work in a collaborative office environment in Clapham, London and have the chance to make a significant impact on our inventory operations and overall customer experience.

About Original Duckhead
Our company operates internationally and is growing by the day. Our mission is to build a global accessory brand that re-defines the category. We want to encourage thoughtful consumerism, champion sustainable values, and change an industry that needs shaking up. We work with hundreds of retailers worldwide and operate a B to C online store. Our core values are the backbone of our business and guide our hiring process.

To apply, please submit your resume and a cover letter detailing your qualifications and experience for this role. hello@originalduckhead.com

ODH Limited is an equal opportunity employer.Simply send us your CV to careers@originalduckhead.com.